Advanced Learning

IT Helpdesk
Career path

Break into tech with in-demand professional IT courses in one useful bundle. Save money, build essential skills, and start a new career from scratch
  • Self-Paced, Online Courses
  • Accredited Certifications & Exams
  • Community Forums & Learning Support
  • Interactive Labs, Tools & Content
  • Skills Assessments
  • CV Writing Support
  • Linkedin Profile Building
  • Open Office Hours
  • Job Search Assistance
  • Guaranteed Job Interview
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186,900+
Achievements Awarded
career path interview

Starting a
career in IT

Square Skills' IT Helpdesk Career Path is designed to equip you with the foundational skills needed to begin a successful career in IT support. This path includes the CompTIA A+ certification (course and exam), which covers the essential IT skills required to troubleshoot and problem-solve across a wide array of devices and operating systems.

You'll also gain knowledge through the CompTIA IT Fundamentals+ (ITF+) and Cloud Essentials+ courses, offering a strong foundation in IT concepts and cloud computing, although these are course-only without exams.

Course Overview

Support Period:

12 Months

Start Date:

Any time - get started as soon as you enrol

Schedule:

Flexible - study at your own pace with 24/7 online course access

Format:

100% Online

Support:

Unlimited tutor support online

Guaranteed Interview:

Job Interview After Course Completion

Certificate:

CompTIA A+

Who is This
Course For?

The IT Helpdesk Career Path is ideal for individuals looking to enter or advance in the field of IT support. This path is perfect for IT professionals, such as support specialists, technical assistants, or IT administrators, who want to expand their skills in troubleshooting, hardware, software, and customer support. Whether you're looking to build on your existing IT knowledge or specialise in helpdesk support, this course provides the certifications and training needed to progress into roles like IT support technician, helpdesk analyst, or technical support specialist.

Not sure if an IT Helpdesk career is right for you? Do you

A Enjoy learning new things regularly?
Like to keep up with the latest technologies?
Take your time with doing good work and are patient?
Are a people person and enjoy helping others?
Have a meticulous eye for the smallest details?

What kind of IT jobs
career in IT

When breaking into the IT sector, the most common entry-level positions are in support teams and on the helpdesk. You are responsible for helping your colleagues and/or clients with their IT-related issues, and in return improving your IT knowledge and skills every day.

Career Opportunities with CompTIA A+

IT Helpdesk Technician - £18,000 - £25,000 per year
Technical Support Specialist - £20,000 - £28,000 per year
IT Support Technician - £18,000 - £26,000 per year
Helpdesk Analyst - £19,000 - £27,000 per year

Whats included
in your careers path

Lab Access

Gain hands-on experience with virtual labs, practising real-world scenarios to build your skills and confidence.

Course Bundle

Access all essential IT courses in one package, covering everything from basics to advanced topics.

Community Forums

Connect with fellow learners and professionals, ask questions, share knowledge, and network.

Resource Library

Access a curated collection of study materials, articles, and guides to deepen your IT knowledge.

Skills Assessments

Track your progress with regular assessments to ensure you're mastering the necessary skills.

CV Writing Support

Get help creating a professional CV that highlights your skills and qualifications for employers.

Open Office Hours

Speak directly with instructors during open hours for personalised support and advice.

Job Search Assistance

Get expert help finding job opportunities and preparing your applications.

Job Interview

We guarantee every learner a job interview, giving you the opportunity to showcase your skills to potential employers.

LinkedIn Profile Reviews

Receive feedback to optimise your Linkedin profile and stand out to recruiters.

Why Choose the Square Skills Career Path?

At Square Skills, we help you build the career you've always wanted through flexible, self-paced online programmes. Our courses lead to accredited qualifications in the IT and digital sectors, valued by top employers and household-name brands, ensuring you stand out in a competitive job market.

Founded by online education experts, Square Skills has a strong track record in delivering quality learning worldwide. Our courses offer more than screen-based learning-we provide career guidance, extra labs, and hands-on experience to help you gain real-world, applicable skills.

Square Skills offers an affordable, flexible alternative to traditional university education. Our updated curricula focus on the latest industry trends, allowing you to stay current without the high costs of traditional education.

If you're ready to start your learning journey, we're here to support you. This is why learners choose Square Skills.

Recognised by
Industry Leaders

Organisations That Recommend or Require CompTIA Certifications
Ask questions

Frequently Asked Quesions

What skills do I need to start the IT Helpdesk Career Path?
You'll need a basic understanding of IT concepts, including hardware, software, and troubleshooting. Previous experience in IT is helpful but not required.
Are any prior IT certifications required before enrolling in this course?
No prior certifications are necessary. This path is designed for beginners and those looking to enhance their existing IT knowledge
What job roles can I qualify for after completing the IT Helpdesk Career Path?
Upon completion, you can qualify for roles such as IT Helpdesk Technician, Technical Support Specialist, IT Support Technician, and Helpdesk Analyst
How long does it take to complete the IT Helpdesk Career Path?
The time to complete depends on your pace, but most learners finish within 3 to 6 months, including study time and exam preparation.
Do the courses include hands-on practice and real-world scenarios?
Yes, the courses offer practical labs and real-world scenarios to help you apply what you've learned in an IT support environment.
Are the certification exams included in the course fees?
The course includes the exam for CompTIA A+. However, the exams for CompTIA ITF+ and Cloud Essentials+ are not included and are course-only.
How it all works

Getting Started with
Square Skills

We have a simple 3-step joining process at Square Skills, so you can start your learning journey as soon as possible.
Step-1
Start your journey to success
Register and gain access to our state-of-the-art learner portal, where you'll find live labs for practical, hands-on learning, official course materials, and more.
Step-2
Get qualified and earn more
Prepare for your exams and gain a globally recognised certification! Access mock exams, downloadable materials, and flashcards to help you succeed. Enjoy unlimited tutor support and have your official exam booked when you're ready.
Step-3
Secure your dream job
Receive full support from our recruitment consultants, who will update your CV and Linkedin profile. With internationally recognised certifications, you'll gain a significant advantage in landing your perfect job
Contact Us For

Ready to take the next step in your career?

Fill out our contact form to discover exciting opportunities with SquareSkills. Let’s start building your future together!
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