1. Information We Collect

We collect information to provide and improve our services, including:

  • Personal Information: When users register for an account, we collect information such as name, email address, and payment details.
  • Usage Data: We collect information about user interactions with our site, such as pages visited, time spent on each page, and completion of courses.
  • Cookies and Tracking Technologies: Square Skills uses cookies, tracking pixels, and similar technologies to improve user experience and monitor site performance.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Service Provision: To enable access to courses, process payments, and issue certifications.
  • Platform Improvement: To monitor and improve the performance and functionality of our site.
  • Communication: To send important updates about courses, service changes, and promotional materials (users may opt out of marketing communications at any time).

3. Cookies and Tracking Technologies

Square Skills uses cookies and tracking pixels in compliance with GDPR. These technologies help us:

  • Recognise returning users and personalise their experience.
  • Track performance metrics and improve the functionality of our site.
  • Manage advertising efforts by understanding user engagement.

Users can adjust cookie settings in their browser if they prefer limited data collection.

4. Sharing of Information

Square Skills does not sell, trade, or otherwise transfer personal information to third parties, except for essential service providers who assist in site operations, payment processing, or technical support. All third-party providers are contractually obligated to comply with GDPR and handle data responsibly.

5. Data Security

We implement security measures to protect personal information, including encryption and access restrictions. However, no system is entirely secure, and we cannot guarantee the absolute security of user data.

6. User Rights

As a user, you have the following rights regarding your data:

  • Access and Correction: You can access and update your personal information in your account settings.
  • Data Portability: You may request a copy of your data in a commonly used format.
  • Data Deletion: You may request the deletion of your personal information by contacting us at [privacy@squareskills.com].
  • Restrict Processing: You can request limitations on how your data is processed, such as opting out of marketing communications.

7. International Data Transfers

Square Skills operates from Dubai, but we serve users worldwide. Data transferred outside the user’s country will be handled in compliance with GDPR and other applicable data protection laws.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices. Users will be notified of significant changes via email or platform notifications.

9. Contact Us

For questions or concerns regarding this Privacy Policy, or to exercise your data rights, please contact us at privacy@squareskills.com.